Which? has advised of a convincing new scam email, purporting to come from Royal Mail, which invites victims to start a chatbot conversation about a parcel delivery which cannot be made due to a damaged label. Once it has your details, the chatbot then sneakily signs you up for expensive monthly subscriptions.
Clicking the link takes you to a different website, asking for your name, address, and payment details.
You can download the article from Which? here:
Please note that you cannot watch the embedded video, as this is a .pdf file, but you can read the full article.